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Shipping Handling

Shipping & Handling

Fast, reliable delivery with every order — inspected with care before it leaves our hands.

Shipping Options & Transit Times

Transportation time refers to the transit period only. Estimated working days by courier are as follows:

  • DHL: 2–4 working days
  • UPS: 2–4 working days
  • TNT: 3–5 working days
  • FedEx: 2–4 working days
Complimentary Shipping: Orders over $399 qualify for free express shipping.

To ensure you receive nothing less than premium quality, every wig is carefully inspected prior to shipment.

Handling Time

In-stock wigs are typically shipped within 1–3 business days after your order is completed and payment received.

As our factories are closed on weekends, handling time may extend to 3–5 business days for orders placed on Fridays.

Once shipped, you will receive a tracking number by email.

Important Notes

  • We cannot ship to PO Boxes. A physical address is required for safe and trackable delivery.
  • We are not responsible for duties, taxes, or other charges on international deliveries imposed by Customs in your country.
  • We are not responsible for additional courier fees (e.g., due to change of address or other reasons).
Customs Declaration: Upon request, we can declare your wig as a “sample wig product” with a package value under $30 to help minimize customs duties.

FAQ

What are Delivery Estimates?

Delivery estimates are based on two factors: order processing time and time in transit.

In-stock items are shipped once your order is located, payment is approved, and the delivery address is verified. For most orders, this process begins immediately after your online order has been submitted.

Last updated: August 19, 2025