Contact Us
We’re Here to Help You Find the Perfect Wig
From color matching and cap sizing to Kosher Sheitel options, shipping, returns, and custom orders, our team offers thoughtful one-to-one support before and after your purchase.
Contact Information
For faster assistance, please include your order number, preferred length, cap size, color reference, or product link when contacting us.
How We Can Help
- Color matching for natural brown, blonde, balayage, rooted, and highlighted wigs.
- Cap size guidance for lace top wigs, silk top wigs, toppers, and Kosher Sheitels.
- Ready-to-ship availability and estimated delivery time.
- Custom order consultation, including length, density, lace, liner, and minor color adjustments.
- After-sale care, styling, washing, and maintenance advice.
Before You Message Us
For color questions, natural daylight photos are the most helpful. For sizing questions, please measure your head circumference and let us know whether you prefer a snug or relaxed fit.
Ask a Wig SpecialistShipping Support
Most ready-to-ship orders are dispatched quickly. Delivery time may vary depending on destination, customs clearance, and courier service.
Returns & Exchanges
Please contact us before sending anything back. Items must remain unworn, unaltered, and in original condition for return eligibility.
Custom Orders
Custom wigs are made especially for you. Production time, price, and return policy may differ from ready-to-ship items.
Follow Our Latest Styles
See new arrivals, real color previews, styling inspiration, and behind-the-scenes craftsmanship.
Visit @olokeywigs